Since launching in early 2025 myLot is already

proudly serving over 14 Australian councils and counting...

In the news..

November 2025:

myLot Launches AI tool to power Sunshine Coast residents

Home to more than 330,000 residents, Sunshine Coast Council (SCC) is one of Queensland’s largest councils, and one of Australia’s fastest growing commercial centres.

As the council manages rapid growth, streamlining the planning process for residents is crucial and we’re proud to support this vibrant community with an AI enquiries service that answers their planning questions reliably and accurately, 24/7.

So that questions like:“Can I add a granny flat?” “Do I need approval for a shed?” and “Do I need a permit for my new deck?” don’t cause uncertainty and confusion. Instead, they’re answered instantly online (any time), with any next steps clearly outlined

Introducing...

myLot ENQUIRE

Improve your council’s customer experience and reduce delays with myLot Enquire – the AI-powered service answering planning enquiries 24/7 across Australia.

myLot Enquire is an AI planning assistant that provides instant, personalised guidance to residents and developers about what they can build on their property and what documents will be required for a speedy assessment. The application is made up of two interfaces:

1. 1.A website-based enquiry app for customers
2. 2.A secure council dashboard to monitor usage and review its outputs:

Key Features:

• Integrates directly with GIS and planning scheme data for 24/7 multilingual support​
• Explains complex regulations in accessible language with site-specific, up-to-date legislative references​
• Handles routine enquiries automatically, freeing up planning staff​ from repetitive work to focus on the human-judgement tasks
• Provides personalised checklists to help prepare complete applications

myLot helps navigate planning complexity:

• Intuitive and accessible: Meet the customers where they are and speak their language
• Personalised: Asks helpful questions and gives site and project-specific guidance
• Empowering: Educate applicants to understand and engage with planning better and earlier
• Transparent: Advice is documented and referenced with links to the respective scheme
• Low-maintenance: Ready, out of the box. No code to write or maintain for council

MyLot Enquire: What does it look like?

Product Walk-through

Introducing...

myLot ASSESS

AI-powered assessments. 3x increase processing speed. High quality outcomes.

myLot Assess is an assessment workflow and report writing environment that checks documents, prepares reports, and gets you straight to the real planning decisions:

Module 1: Ingests application materials and checks them for completeness and conflicting info

Module 2: Uses AI to filter relevant planning controls and generates pre-filled report templates with complete audit trails

Multiply impact across your Council:

• Reduced RFI delays
• Applications processed up to 3x faster
• Process more applications
• Streamlined assessment accelerates approvals
• Quality oversight ensures compliant developments